Shipping FAQ

Can I ship parts of my order to different addresses?
Yes, billing and shipping address are separate during check out. However you will need to place separate orders if you wish to ship items to multiple addresses.


Can I get my order shipped internationally i.e. (UK, Australia, Spain, Russia....)?
We ship worldwide. Shipping cost will calculate at check out.


Can I ship my order using multiple shipping methods?
Unfortunately, we do not offer this option. For express time sensitive orders please contact us.


When will my order ship?
Orders are shipped Monday through Friday, excluding legal holidays.We makes every effort to ship your order within twenty-four to forty-eight (24-48) hours of receiving it. In some exceptions your order might take as long as 3 business days to ship.


What if I want to ship to a P.O. Box?
We can ship your order to P.O. Boxes. However we prefer a physical street address for delivery.


What is the shipping procedure of Gift Cards?
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.


What if I need my order tomorrow?
Special rush requests may be accommodated when possible. To place a special order request, please contact us.


How do I track my order to know where it is in transit?
Every time you place an order, you'll receive an email from us notifying you of its status. The shipment confirmation email will include a link to track the shipment. General transit time is about 3-5 business days (including Saturday).


Can I choose the carrier for my shipment?
No, sorry about that. We ship using USPS, exception applies with rush/expedited orders processed through customer service representative available here. Once your order ships, the ship date, delivery method and other tracking details will be provided in your shipment confirmation email.